ISO 26000 is about social responsibility issues and how they can be managed within a business for the benefit of society today and in the future. The purpose of this standard is to provide an introduction to the ISO 26000 standard on Social responsibility.
This document aims to promote understanding of the standard and its benefits to organizations adopting socially responsible behaviour, as well as providing information on how the ISO 26000 standard relates to and can be assessed alongside other standards and assessments both at the international and national level.
ICI UK understands all these issues and can perform the necessary assessment /Improvement to help you achieve ISO 26000:2010 Certification.
ICI UK can help every client in the industry to meet the highest standards of social responsibility compliance.
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Customer Satisfaction shows that your organization cares about customer feedback and receives, manages and resolves customer complaints effectively, including the following characteristics: