ISO 10002:2014 - Quality Management System for customer Satisfaction

Certification against ISO 10002 will provide your organization with a high quality and reliable complaint management system. Effective complaint management will help you to improve customer service standards and deliver an good complaint handling system to differentiate you from your competitors. Customer Satisfaction shows that your organization cares about customer feedback and receives, manages and resolves customer complaints effectively, including the following characteristics:

• Visibility
• Accessibility
• Responsiveness
• Objectivity
• Confidentiality
• Customer-focused approach
• Accountability
• Continual improvement

ICI UK understands all these issues and can perform the necessary assessment /Improvement to help you achieve ISO 10002:2014 Certification

WHY CHOOSE ICI UK ?

Our Expertise

ICI UK can help every client in the industry to meet the highest standards of customer satisfaction.

Our Unique features:

• Cost Effective services.
• Our certificates can be verified Online on website.
• Cheapest rate with best services.
• Fast and Reliable Services
• Valid in tenders & Supplier Evaluation
• Valid National & International Level